Stacey, I hope we can discuss this in a civil way.
My belief is that the main branches are flawed. No matter how hard you fix it, it will stay flawed. You can mask it but why? Cutting these back, in my mind, is the best way. It may take some time but in the end, it will be worth it.
If you disagree, please tell us/me why and how you propose to fix it.
Thank you.
You asked if the OP could post some pics of the whole tree.
He has not actually done so as of yet... I think if he would like correct advice
given as to where he could possibly go with his tree, he would be wise to do so...
So that we could make a sincere judgment based on what is actually there.
Not just random suggestions of cutting off everything and starting over.
Perhaps, his tree does need as you have suggested, to start over... perhaps not.
But here we are again just assuming every problem will be solved with cutting...
From personal experience... I managed to styled one of these crapsi, potensai, mallsi,
what ever you would like to call it massed produced trees, with similar branch problems
into what is turning out to be a pretty cool weeping tree, that you might recall.
Speaking of which I seem to recall that most folks here told me I should cut it as well...